!
Profile suspended
Email from Google · Dashboard shows suspension notice · Calls may stop
1
Identify the likely violation
Audit business name, address, categories, duplicates · Check Google's guidelines
2
Fix the listing before appealing
Remove keyword stuffing · Fix address · Delete duplicates · Correct categories
3
Gather evidence before opening the form
Business registration · Utility bills · Signage photos · 60-minute window once form opens
4
Submit reinstatement appeal
GBP Appeals Tool · Upload evidence within 60 mins · One submission only · Wait for decision
Appeal approved?
Denied
Re-review or escalate
No
Yes
✓
Profile reinstated
Listing restored · Reviews visible · Avoid major edits for several days after reinstatement
!
Profile suspended
Email from Google · Dashboard shows suspension notice · Calls may stop
1
Identify the likely violation
Audit business name, address, categories, duplicates · Check Google's guidelines
2
Fix the listing before appealing
Remove keyword stuffing · Fix address · Delete duplicates · Correct categories
3
Gather evidence before opening the form
Business registration · Utility bills · Signage photos · 60-minute window once form opens
4
Submit reinstatement appeal
GBP Appeals Tool · Upload evidence within 60 mins · One submission only · Wait for decision
Appeal approved?
No ←
Yes ↓
Denied
Re-review or escalate
Continue ↓
Profile reinstated
Listing restored · Reviews visible · Avoid major edits for several days after reinstatement